FAQ

Quick answers about ordering, pick-up, our gelato cakes and tubs. Tap a question to see the answer. Still have a question? Call (905) 851-0400 or send us a message.

Ordering & pick-up

How far in advance do I need to order?

Gelato cakes and 5-litre tubs: at least 2 days in advance. Gelato boxes: at least 24 hours. Take-home tubs: ready from 5 PM the next day we're open.

Can I get a gelato tub for tomorrow?

Usually, yes. Our take-home tubs (½ L, 1 L, 1.5 L and 2.5 L) are ready from 5 PM the next day we're open. We're closed Mondays, so a Sunday order is ready on Tuesday. Choose your pick-up date and time in the cart.

Can I pick up on a Monday?

No. We're closed Mondays, so pick-up times run Tuesday to Sunday.

Do you deliver?

Gelato cakes, tubs and boxes ordered on this site are pick-up only, from 3650 Langstaff Road, Woodbridge (Vaughan). For delivery from our restaurant, order from our Uber web shop or SkipTheDishes.

Do your prices include tax?

Yes. All prices on our site include tax, so the price you see is the price you pay.

Gelato cakes

How many people does a gelato cake serve?

Servings are approximate.

Which cake is best for a large party?

Our 10" x 14" rectangle gelato cake is our largest and serves up to 40. For bigger crowds, add a 5-litre gelato tub.

Do I have to put a message on my cake?

No. The cake message is optional. Leave it blank if you'd like no writing on the cake.

What's the difference between a gelato cake and an ice cream cake?

Our cakes are made entirely from authentic Italian-style gelato, which is denser, silkier and more intensely flavoured than typical ice cream. Read more about the difference.

Tubs, boxes & flavours

How many flavours can I choose?
  • Gelato cakes: up to 2 flavours
  • Take-home tubs: up to 2 (½ L), 3 (1 L), 4 (1.5 L) or 6 (2.5 L)
  • 5-litre tub: 1 flavour
  • Gelato boxes: 9 or 18 cups, and you choose the flavours
What gelato flavours do you have?

Vanilla, Chocolate, Soy Chocolate, Stracciatella, Pistachio, Hazelnut, Nutella, Bacio, Kinder Surprise, Cookies, Tiramisu, Coffee, Torrone, Cassata, Zuppa Inglese, Fior di Bosco, Strawberry, Blueberry, Mango, Lemon, Blood Orange, Banana, Coconut and Bubble Gum.

How many people does a 5-litre gelato tub serve?

About 50 people: 5 litres is 50 portions of 100 mL. Allow more if you expect big scoops or seconds. See how much gelato you need for a party.

Do you offer seasonal products?

Questions & allergies

I have a question about my order or an allergy. Who do I contact?

Call (905) 851-0400 or email info@gelatogelato.ca. Please include your order number if you've already ordered.